Tracked delivery anywhere in Australia. It is free on orders of $100 or more, and a flat $27.50 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
This shop's own returns policy gives you 15 days from purchase to change your mind, on every product it sells. Send it back in its original packaging with proof of purchase and we refund the price you paid for the goods, processed within 24 to 48 hours of the return arriving. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Australian Consumer Law's consumer guarantees, return postage included.
Contoured headShaped to follow the face rather than sit flat.
RechargeableNo batteries to keep buying.
Quiet enough to use lateIt is a small motor, not an appliance.
About this product
A handheld device for the end of a routine
A rechargeable facial massager, for the few minutes at the end of the evening.
This is a small handheld facial massage device with a contoured head, made from a moulded body with a contoured massage head.
A light vibration and a moving head, which is what the few minutes are for.
Move it slowly over the face with light pressure. Clean skin, or a serum already applied, both work.
A light vibration and a moving head, which is what the few minutes are for.
Still deciding?
Not sure yet? That is fine.
You can change your mind. This shop's own returns policy gives you 15 days from purchase to send it back in its original packaging with proof of purchase, and we refund the price you paid for the goods.
If it turns up faulty, damaged or not as described, that is on us. The Australian Consumer Law covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
It is a handheld massager: a moving head you guide over the face. We describe what it is and how it is used, and we do not claim an effect on skin or on the body.
How is it charged?
The store does not publish the charging method or a run time. Email us before ordering and we will confirm both with the supplier.
How long is a session?
A few minutes is the usual pattern. There is no prescribed time.
Can I use it with a serum?
Yes. Many people apply the product first and then use the device over it.
How often can I use it?
Down to preference. Start with less rather than more.
Is it suitable for sensitive skin?
Use light pressure and stop if it is uncomfortable. If you have a skin condition, ask a doctor or pharmacist first.
Can I use it around my eyes?
Keep it to the cheeks, jaw and forehead. The eye area is thin skin.
Is it waterproof?
The listing does not say, so do not use it in the shower or run it under a tap until we confirm.
How do I clean it?
Switch it off and wipe the head with a soft damp cloth.
Does it have settings?
The store does not publish a settings list. Email us and we will ask.
Is it noisy?
It is a small motor rather than an appliance.
What is it made of?
A moulded body with a contoured head. The listing does not name the material.
Can I share it?
Anything used on skin is better kept to one person.
Does it come with a case?
The contents are not published. Email us if that matters.
Is it safe to use with implants, injectables or a skin condition?
Ask your doctor. That is a medical question and not one for a shop.
Which payment methods do you accept?
Card payments through Stripe, and PayPal. Those are the two methods at the checkout and we do not accept anything else.
What currency are your prices in?
Australian dollars, and every price on the site includes GST.
What does delivery cost?
Delivery is free on orders over $100. Below that it is a flat $27.50, which includes GST on the carriage.
How long will my order take?
Typically 5 to 7 days after a 24 to 48 hour handling time. You will get a tracking number by email when it leaves us.
Is express delivery available?
Yes. Express is offered at the checkout for $27.50. On an order over $100 you can still choose it, or take the free standard service instead.
Do I get a receipt?
Yes. A receipt is emailed when payment is taken, and a second email follows with your tracking number once the order ships.
Do you have a shop I can visit?
No. We are an online supplier with no physical shop, which is part of how the pricing works.
Are your products new?
Yes, everything is brand new.
What warranty applies?
Everything we sell carries the consumer guarantees you have under Australian Consumer Law. Where a manufacturer offers its own warranty on top of that, it comes with the product.
Can I return something?
If an item is faulty, is not as described, or does not do what it is meant to do, contact us and we will refund or exchange it and cover the return postage. If you simply change your mind you can return an item within 15 days of purchase, but you pay the return postage on a tracked service and a $39 packing and handling charge per order is not refunded. Nothing here affects the consumer guarantees you have under Australian Consumer Law.
How do I know my order has shipped?
The order is marked complete and you are emailed a tracking number.
My order has not arrived. What now?
Email theteam@customersupport.care and the team will look into it. Most emails are answered within one business day.
How do I contact you?
Email theteam@customersupport.care. Support is available seven days a week.
Where do you deliver?
Right across Australia, to every state and territory.
Is my payment secure?
Payment is handled by Stripe and PayPal. We never see or store your card details.
The complete guide
Buying Guide
6 min readLook Great Company
What it is
The Facial Massager Device is a small handheld facial massage device with a contoured head.
How it is used
Move it slowly over the face with light pressure. Clean skin, or a serum already applied, both work.
What to expect
A light vibration and a moving head, which is what the few minutes are for.
What we do not claim
We describe what this product is and how it is used. We make no claim about any effect on skin, hair or the body, and nothing here is medical advice. If you want to know whether something is right for you, ask a doctor or a pharmacist.
Buying it here
Prices are in Australian dollars and include GST. Delivery is free on orders over $100 and a flat $27.50 below that, typically 5 to 7 days after a 24 to 48 hour handling time. Express is available at the checkout.
Tell us the space, the bed or the patio you are working with, and we will tell you what fits before you buy. Free delivery across Australia on orders over $100.
Facial Massager Device. A small handheld facial massage device with a contoured head. Sold by Look Great Company in Australia at $242 including GST, free delivery over $100 and $27.50 otherwise. No claim is made about any effect on skin, hair or the body.
