a moulded face-shaped shell with LEDs and an adjustable strap
Fulfilment
Dispatched from our supplier
Delivery
Free over $100, otherwise $27.50
Shipping & returns
Tracked delivery anywhere in Australia. It is free on orders of $100 or more, and a flat $27.50 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
This shop's own returns policy gives you 15 days from purchase to change your mind, on every product it sells. Send it back in its original packaging with proof of purchase and we refund the price you paid for the goods, processed within 24 to 48 hours of the return arriving. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Australian Consumer Law's consumer guarantees, return postage included.
Face shapedSits on the face rather than being held.
Adjustable strapStays put so your hands are free.
Hands freeWorn rather than held.
A set routineUsed for a set period rather than continuously.
About this product
A mask you wear for a few minutes
A face-shaped LED mask with a strap, for people who already know what they want it for.
This is a face-shaped mask fitted with LEDs and a head strap, made from a moulded face-shaped shell with LEDs and an adjustable strap.
Light and a strap, worn sitting still. It is a routine you set time aside for.
Sit with it on for the period in the instructions that ship with it. Eyes closed.
Light and a strap, worn sitting still. It is a routine you set time aside for.
Still deciding?
Not sure yet? That is fine.
You can change your mind. This shop's own returns policy gives you 15 days from purchase to send it back in its original packaging with proof of purchase, and we refund the price you paid for the goods.
If it turns up faulty, damaged or not as described, that is on us. The Australian Consumer Law covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
It is a wearable LED mask. We describe the object and how it is worn, and we make no claim about any effect on skin or on the body. If you want to know whether it is right for you, that is a question for a doctor or a dermatologist rather than for a shop.
What light colours does it use?
The store does not publish the wavelengths or the colour modes for this listing. Email us before ordering and we will confirm them.
How long is a session?
Follow the instructions that ship with the mask. We do not publish a time of our own.
How is it powered?
The power source and run time are not published on the listing. Email us and we will confirm.
Do I need eye protection?
Keep your eyes closed, and follow the safety instructions in the box. If anything is unclear, do not use it until you have asked us.
Is it safe for sensitive skin?
Ask a doctor or dermatologist. We are not in a position to answer that.
Can I use it if I am pregnant, on medication, or have a skin condition?
Ask your doctor first. That is a medical question.
How often can I use it?
Follow the instructions supplied. We publish no schedule.
Does it fit all face sizes?
The strap is adjustable. The store publishes no size range; email us if you need dimensions.
Can I wear it with glasses?
No. It sits on the face.
How do I clean it?
Switch it off, unplug it, and wipe the inner surface with a soft damp cloth.
Does it come with a manual?
It ships with the manufacturer's instructions, and those are the instructions to follow.
Is it noisy?
There is no motor.
Can two people share it?
Wipe the inner surface between users.
What is in the box?
The contents list is not published on the listing. Email us before ordering and we will confirm.
Which payment methods do you accept?
Card payments through Stripe, and PayPal. Those are the two methods at the checkout and we do not accept anything else.
What currency are your prices in?
Australian dollars, and every price on the site includes GST.
What does delivery cost?
Delivery is free on orders over $100. Below that it is a flat $27.50, which includes GST on the carriage.
How long will my order take?
Typically 5 to 7 days after a 24 to 48 hour handling time. You will get a tracking number by email when it leaves us.
Is express delivery available?
Yes. Express is offered at the checkout for $27.50. On an order over $100 you can still choose it, or take the free standard service instead.
Do I get a receipt?
Yes. A receipt is emailed when payment is taken, and a second email follows with your tracking number once the order ships.
Do you have a shop I can visit?
No. We are an online supplier with no physical shop, which is part of how the pricing works.
Are your products new?
Yes, everything is brand new.
What warranty applies?
Everything we sell carries the consumer guarantees you have under Australian Consumer Law. Where a manufacturer offers its own warranty on top of that, it comes with the product.
Can I return something?
If an item is faulty, is not as described, or does not do what it is meant to do, contact us and we will refund or exchange it and cover the return postage. If you simply change your mind you can return an item within 15 days of purchase, but you pay the return postage on a tracked service and a $39 packing and handling charge per order is not refunded. Nothing here affects the consumer guarantees you have under Australian Consumer Law.
How do I know my order has shipped?
The order is marked complete and you are emailed a tracking number.
My order has not arrived. What now?
Email theteam@customersupport.care and the team will look into it. Most emails are answered within one business day.
How do I contact you?
Email theteam@customersupport.care. Support is available seven days a week.
Where do you deliver?
Right across Australia, to every state and territory.
Is my payment secure?
Payment is handled by Stripe and PayPal. We never see or store your card details.
The complete guide
Buying Guide
6 min readLook Great Company
What it is
The LED Light Therapy Mask is a face-shaped mask fitted with LEDs and a head strap.
How it is used
Sit with it on for the period in the instructions that ship with it. Eyes closed.
What to expect
Light and a strap, worn sitting still. It is a routine you set time aside for.
What we do not claim
We describe what this product is and how it is used. We make no claim about any effect on skin, hair or the body, and nothing here is medical advice. If you want to know whether something is right for you, ask a doctor or a pharmacist.
Buying it here
Prices are in Australian dollars and include GST. Delivery is free on orders over $100 and a flat $27.50 below that, typically 5 to 7 days after a 24 to 48 hour handling time. Express is available at the checkout.
Tell us the space, the bed or the patio you are working with, and we will tell you what fits before you buy. Free delivery across Australia on orders over $100.
LED Light Therapy Mask. A face-shaped mask fitted with LEDs and a head strap. Sold by Look Great Company in Australia at $594 including GST, free delivery over $100 and $27.50 otherwise. No claim is made about any effect on skin, hair or the body.
